FOOD AND BEVERAGE MANAGEMENT
The turims gastronomy grows and is necessary to know how to manage their resources, a clear example of these are food, drinks and all the colleagues who offering them to our customers. Thanks to this reason, we present this blog where we hope learn to administer and manage these resources to ensure the success of our workplace. Information provided, mostly, is part of the class of Food and Beverage Management provided by the teacher and friend Francisco Muñoz in the UIP.
sábado, 16 de abril de 2016
lunes, 11 de abril de 2016
WEEK 14
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VISIT TO RESTAURANT # 2
The program Open McDonald's, born to give frequent customers of McDonalds, known as the business based on a policy of openness, transparency and dialogue operates. A great experience to know in detail all the components that make Mcdonalds restaurant food quick service number one in the world.
My Experience McDonald's
On Thursday, April 7, 2016, we received the invitation of McDonald's open house at the branch of Via Cinquantenaire diagonal Jimmy's Grill, against Atlapa.
The aim of this visit is to know the procedures, standards, organization and way to manage a fast food restaurant like this, we can say one of the most important around the world.
Within the tour we saw step by step from bodegfas storage and cold rooms, preparation of soda, standards for the cooking of food, to the order of the empeadoas and recreational space. We could also ask different questions on how to ran the place, myths about food, and specific details. at the end we were invited to take a survey, share a video and select any dish in your menu without cost.
It really is an experience I personally recommend whether we like it or not, or whether we study a related career; as it is important to gain knowledge about the fast food that is more and more empowered in our world.
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H A C C P
The hazard analysis and critical Control
points (HACCP or HACCP, for its acronym in English) is a systematic preventive
process to ensure food safety, logically and objectively. Be applied in food
industry although it is also applied in the pharmaceutical, cosmetic and in all
types of industries that manufacture materials in contact with food. In it are
identified, evaluated and prevent all risks of contamination of the physical,
chemical and biological products throughout all processes of the supply chain,
establishing preventive and corrective measures for their control to ensure the
safety.
In 1959 he started the development of
HACCP, being the pioneers of the same company Pillsbury together with NASA and
laboratories of the United States Navy. The initial process was a system called
modal failures and effects analysis (FMEA), whose utility lies in the study of
causes and effects that produce.
The HACCP was born with the objective of
developing systems that provide a high level of assurance about the safety of
food and replace the time quality control systems based on the study of the end
product not contributing too much security. At the beginning your application
did not have much success and the impetus given by the administration of drugs
and food (FDA) had no impact. In the years 80 institutions worldwide boosted
its application. Including the World
Health Organization.
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WEEK 13
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D I N N E R
BY HESTON BLUMENTHAL
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STRATEGY CLOCK
Bowman's
Strategy Clock is a model used in marketing to analyse the competitive position
of a company in comparison to the offerings of competitors. It was developed by
Cliff Bowman and David Faulkner as an elaboration of the three Porter generic
strategies. As with Porter's Generic Strategies, Bowman considers competitive
advantage in relation to cost advantage or differentiation advantage. Bowman's
Strategy Clock represents eight possible strategies in four quadrants defined
by the axes of price and perceived added value. The resulting star shape is
reminiscent of a clock face, giving this tool its name.
VALUE \ PRICE
|
LOW PRICE
|
MEDIUM PRICE
|
HIGH PRICE
|
HIGH ADDED VALUE
|
Hybrid
Low cost base and reinvestment in low price and differentiation |
Differentiation
Perceived added value by user, yielding market share benefits or allowing price premium |
Focused differentiation
Perceived added value to a particular segment warranting a premium price |
MEDIOCRE ADDED VALUE
|
Cost leader
|
\ | /
-- * -- / | \ |
Raise prices
to get higher margins. Works in de facto industry standard position. Risk losing market share to competitors. |
LOW ADDED VALUE
|
Segment
specific
|
Increased price & low value
Risks losing market share; only feasible in monopoly position. |
BUDDY VALASTRO
"THE BOSS"
BUDDY VALASTRO, IS A GREAT EXAMPLE OF LEADER, ADMINISTRATOR AND CHIEF; AN IMPORTANT CHARACTER OF MODERN KITCHEN AND CUISINE CINEMATOGRAFICA.
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OTHER VIDEOS
martes, 29 de marzo de 2016
WEEK 12
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:
MOVIE
MOVIE INFORMATION
Invictus is a true film of sporting
drama of the year 2009, directed by Clint Eastwood and starring Morgan Freeman
and Matt Damon. The story is based on the book by John Carlin, the human
factor. It's about the events in South Africa before and during the Rugby World
Cup in 1995, organized after the dismantling of apartheid segregation system.
Freeman and Damon embodied to South African President Nelson Mandela and
Francois Pienaar, the captain of the Springboks.
Invictus was released in the United
States on December 11, 2009. The title may be translated from latin as
"undefeated" or "Invincible", and is the title of a poem by
William Ernest Henley English.
·
Synopsis
President Mandela, played by Morgan
Freeman, is aware that the nation is still divided by the aftermath of
Apartheid and the need to unite population: white and black. Mandela believes
that I could unite the country through a universal language: sport. He decides
to support the rugby team when it takes part in the World Championship in 1995,
despite their little chance of winning.
RELEVANT SCENES OF
LEADERSHIP
·
·
Choice of the
President
In 1995, in
South Africa, they choose democratically President Nelson Mandela; This becomes
a leader by the followers have in large quantities and Democrat leader because
thanks his fans through democracy, becomes President.
·
· Meeting with the staff the first day in
office as President
He is a
President that develops much human and honest communication with its staff,
example taking into account small details, waving to everyone or remembering
things from his subordinates to give him confidence.
This
shows up as a leader in many aspects, in addition to the above, he meets with
his new team to arrive in a more humane way and gain confidence; It explains
briefly and clearly that you need them as a team that develops the most
abilities and justifies them by mentioning them the aim where you have to get.
·
·
Difference of
bodyguards
In his
quest to unite the people in their differences, it starts with little things
like join two groups of different skin color so that they work together as a
team and begin to give an example to society.
·
· Presence at the meeting to
decide the future of the sport
The President is angry because the Board of Directors of sports brings
together a group of people to discuss the future of the Springboks team (Rugby
- sport), since always have hated it for different reasons such as the
difference in the color of the skin, because they always lose and carry colors
representative of his country.
Decides to become at this time a leader autocrat positive if people do not
follow him, just as he is the Chairman and you can do it; without however it
what you looking for is people to change their way of acting for a better
country.
Despite the fact that his assistant tells him that he can risk his
leadership, he contradicts you explain to him that a leader ceases to be when
not it risks a goal to meet; that no matter big facts, if small is alcazar
greater success after the great.
He refers
to this peacefully and explaining to his approval, is to manipulate them to get
the facts he considers good, and is it; the minority of the inhabitants of the
country are white and are against the ideals, but love that sport, by what the
President decides strategically supports the team and win the trust of whites,
this being the only connection he considers effective.
Although
only gets 10% approximately of total votes, stays lively and asserts that it is
profit, at least someone believes in what he says and that is good to have
minorities, more toun if they have
great power over the other territories. It a strategy rather than
policy, human.
·
· Dressing room, after a lost
game.
In Rugby
is Germany 42 and South Africa 20. At the end of the game all the team
discouraged by the loss will dressing room, the wizard offers beers but they
are totally annoying. The captain tries to cheer them giving a beer to each to
provide and encourage them with a few encouraging words to promise never to
fail; discouragement is so large that it ends with a violent reaction by
pulling beer, everyone follows them. For better or for worse is a leader.
·
· Guardian back Guide to the captain of the
Rugby team
While
guardian of President back Guide to the captain of the Springboks (Rugby) says
you that likes to follow the President, that is a leader because he does not
make them see invisible as is the case with other former Presidents, and that
he remembers important data, when you have the opportunity to use those data to
ask or make a gesture of gift that makes them know that it is for them.
·
· The captain of the team taking tea
with the President
The
Chairman asked the captain what is their philosophy of leadership and this
responds to inspire his team the tries to lead by example, but the President
explains that it is more difficult to motivate them and that sometimes the work
of others helps to motivate the rest. The captain also tells that it inspires
them with a song before a game, the same as always.
The
President asks him to be inspiration that motivates the rest of the team and to
be able to get the win so everyone join in the same language.
·
·
Motivation of
the team
The
President developed a series of activities which, together with Captain, help
the team inspired and back to believing in them, for example to play with
children from very humble people, write a poem to the captain, learning the
names of all players and congratulate them one to one on a visit to one private
training, among others. This has a double meaning and is the nation sits
together for a reason.
·
·
Bodyguards play
Rugby
While the
President on his part and the players in the Springboks team on the other are
taken the time to watch the game between two different teams, where he who wins
will play with the Springboks; the guardian backs carrying not (black and
white) playing Rugby as a great team. The President makes the proviso that is
precisely what he was looking for support to the team that the nation and put
aside differences.
·
·
Last
game, decisive the winner of the 1995 Rugby World Cup
In this scene we see two types of participatory leadership approach, on the
one hand President Nelson without being directly within the game practice the motivation to achieve and against splitting
see to the captain of the springboks that apart from motivate with all of their
efforts until the end and at times more difficult; also it gives the example
participating and showing their great motivation to serve it to the other
members of the team.
MY OPINION ABOUT THE FILM
The film shows the development of all types of leadership in different
characters, for example, we can say that President Nelson Mandela has on
different occasions all types of leadership according to the occasion; It also
enables others become the leaders; This means that apart from being an
excellent administrator is also a great leader of the 21st century.
This great character teaches the development of a good administrator
because it seeks the common good, has control, scope of control unit, delegated
functions according to performance, division of labor and support chain; all
these aspects are traditional principles of administration. The functions of
administrator from plan strategies to the same control develops in the same
way. Finally, within management skills, human relations skills, develops
perfectly without leaving behind the others.
Mr. Mandela is also a clear example of leader today, as we highlight above,
because it develops a series of activities that give it such a title, such as:
Guide, delegate tasks, participate, has followers, well chosen by them, and
develops their influences, compassionate, talkative, and dedicated. Among its
limitations as current leader we see the balance of life and work.
Among its strokes of personality we see that it has confidence in itself,
flexibility, sensitivity to others, stability and intelligence. Within the
strokes that maintain the leadership we can say that it complies with all
(power, membership, and
achievement)
I personally conclude that the film is very interesting, but more than that
leaves a number of lessons that must be met to be better, reach goals and meet
the goals both in volver life and work. It is certainly one of the best films
of example where motivation can turn the tide of what is believed to be
impossible.
I am the master of my fate, I am the
captain of my soul...
Nelson Mandela
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